wawa fertility

All your patient communication in one place

Ditch Whatsapp, Zoom and Email. Your whole team can pitch in with phonecalls, video calls and chat messages - all in one spot.

platform

Learn more about communicating with patients

Video calls
Do I need an app for video calls?

Patients can access the call via a link. This can be shared in a calendar invite, or chat message. Patients can also access video calls via the app directly!

Who can join a call?

Anyone can join a call. Multiple care-team members, patients and their partners. They can all join via the link.

Can I share my screen?

Yes, care teams can share their screens.

Chat messages
Can I control when Chat is available?

We make it possible to customise your opening hours every day, and the chat aligns to that. Patients can always send a message, and you can always respond, but we try and align expectations.

How can I make sure the right people see chat messages?

You can choose to route messages to specific care teams. Each route has an auto-responder, so you can give patients an idea of how long they might be waiting for a response.

Can we exchange files?

Patients and care teams can exchange files, photos and documents in the chat. They're automatically organised into the Patient's profile.