Shipped 3 months ago

Document upload improvements

It's always been possible to upload documents via the chat, but we've added a more structured way to do so.

upload flow

The upload flow

Document uploads

We’ve reworked the Documents tab to include all documents a patient might expect to be collected in one place. Surveys, Consents, and Files are all listed here.

  • The blue + button at the bottom makes it possible to add an ad-hoc document
  • You can upload a photo or a file as you might expect.
  • You can also opt to Scan document → which takes a photograph of a physical piece of paper and processes it into a more flat, easy-to-read document.
  • Once complete, you’re asked to Tag your uploads, which organises them automatically on the clinic UI.
  • Find these files in Files / Uploaded by patients in app

Watch a demo →


Request documents with a task

upload flow

Request documents

  • Task templates that target patients now have a “Template type”, where you can choose
  • We’ve added “Upload request” to the template types.
  • When chosen, your task will take patients to the upload flow. You can pre-set the Tag that the file is uploaded with - so for example, you can request a photo of their passport and tag it as Identity Document. Self-organising!

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It makes our day to hear from you - whether you think it's great, or think something could be improved.

Chat to us on Intercom.